Terms of Use
PrivacyVia Vega respects your privacy. We will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We will not share your personal data outside Via Vega without your consent, except as required by law or to protect Via Vega, its customers, or the public, and then only with partners who share Via Vega commitment to protecting your privacy and data. At any time you may contact Via Vega Winery with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes. SecurityYour payment and personal information is always safe. Our Secure Sockets Layer (SSL) protocol is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card numbers, name, and address, so that it cannot be read over the internet. Credit card refundsVia Vega processes refunds for the purchased goods to the credit card used at time of purchase. Shipping charges will not be refunded for packages returned as undeliverable. Please allow 1-2 billing cycles for the refund credit to appear on your statement. ReturnsVia Vega guarantees the quality of all our wines and merchandise. We are committed to your complete satisfaction. If you are ever unhappy with your wine shipment please call us within 30 days at 805.423.2190 or email us at wine@viavega.com. This includes corked bottles, which are the nature of the game.
Wine ClubThe Bullpen and The Dugout wine club is a recurring subscription occurring twice per year (Spring and Fall) By becoming a member you verify that you or the recipient of a gift club is at least 21 years of age. Each selection is announced 3-5 days prior to the processing date. The member is responsible for making any changes prior to the specified processing date. The e-mail address you entered when you registered for our site is your login name. You agree to membership for a minimum 2 winemaker selections. Membership will continue until a request for cancellation is made by contacting Via Vega directly by e-mail (wine@viavega.com). Early termination will result in charges for amount of discounts received plus a $25 processing fee. Order cancellations made post processing will be charged a $25 processing fee or may have the order amount credited to member account and applied to next purchase. Orders returned as refused or undeliverable will not be refunded but held in will call for 3 months. Pick-up orders are available for pick up by reservation and are to be picked up within 6 months of process. After 1 year, unclaimed wine will be forfeit by purchaser and used for events/donations.
Delivery PoliciesThe laws governing direct-to consumer shipments vary by state and these regulations limit where we are able to ship. Via Vega is committed to direct-to-consumer shipping compliance and will ship only to the states with which we are permitted. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to your selected destination. You must be 21 years or older to buy wine. By placing your order you certify under penalty of perjury that you and the recipient are at least 21 years old. When the wine is delivered, the recipient will be required to show identification proving that he or she is at least 21 years old. Most carriers will make three delivery attempts before returning wine to Via Vega. Extra charges incurred for redirected or returned packages are the responsibility of purchaser and charges will be applied to the credit card on file. We ship on non-holiday weekdays only. In the event of extreme temperatures your shipment may be delayed to protect it from heat/cold damage.
Wine ClubThe Bullpen and The Dugout wine club is a recurring subscription occurring twice per year (Spring and Fall) By becoming a member you verify that you or the recipient of a gift club is at least 21 years of age. Each selection is announced 3-5 days prior to the processing date. The member is responsible for making any changes prior to the specified processing date. The e-mail address you entered when you registered for our site is your login name. You agree to membership for a minimum 2 winemaker selections. Membership will continue until a request for cancellation is made by contacting Via Vega directly by e-mail (wine@viavega.com). Early termination will result in charges for amount of discounts received plus a $25 processing fee. Order cancellations made post processing will be charged a $25 processing fee or may have the order amount credited to member account and applied to next purchase. Orders returned as refused or undeliverable will not be refunded but held in will call for 3 months. Pick-up orders are available for pick up by reservation and are to be picked up within 6 months of process. After 1 year, unclaimed wine will be forfeit by purchaser and used for events/donations.
Delivery PoliciesThe laws governing direct-to consumer shipments vary by state and these regulations limit where we are able to ship. Via Vega is committed to direct-to-consumer shipping compliance and will ship only to the states with which we are permitted. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to your selected destination. You must be 21 years or older to buy wine. By placing your order you certify under penalty of perjury that you and the recipient are at least 21 years old. When the wine is delivered, the recipient will be required to show identification proving that he or she is at least 21 years old. Most carriers will make three delivery attempts before returning wine to Via Vega. Extra charges incurred for redirected or returned packages are the responsibility of purchaser and charges will be applied to the credit card on file. We ship on non-holiday weekdays only. In the event of extreme temperatures your shipment may be delayed to protect it from heat/cold damage.